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Website and API monitoring

Know your site is down before your customers do.

Uptime and API monitoring every minute, instant alerts, and an SLA report you can hold your providers to.

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Free plan forever: 5 sites, no card required.

Monitoreo TECDEX dashboard showing the live status of several sites, one of them in warning

Three things that shouldn't happen to you

A customer tells you

Your site has been down for half an hour and the first to notice is the one paying you. Bad way to find out.

You don't know how long it was down

Five minutes or two hours? Without a record, the answer is "a while", and you can't argue with "a while".

Your provider says they met the SLA

They measure from the inside. You need to measure from the outside, like your customers do, and have the number at hand.

How it works, in 3 steps

  1. Add your site

    Paste the URL and choose how often to check it. One minute, really.

  2. We check every minute

    From outside your network, the way a customer would: response, timing, certificate and content.

  3. We alert you and keep the record

    One email when it fails and another when it's back, with the cause. Everything goes into the monthly report.

Add your site

What you get in the portal

Features available today. If something isn't live yet, we say so.

Live status

Live status

All your monitors on one screen: up, unstable, down or slow. No digging.

Latency with a slowness threshold

Latency with a slowness threshold

Response-time chart with your threshold marked. Slow is logged as a warning, not as downtime.

Roles and two-factor authentication

Roles and two-factor authentication

Admin, operator and viewer. Two-factor authentication required for everyone.

The cause of every outage

Not just "it went down": we tell you whether it was DNS, the certificate, a timeout, a server error or missing expected text.

Alerts without false alarms

We open an incident only after 2 consecutive failures. A network blip won't wake you up.

Public status page

A page where your customers can check your services without calling you.

Scheduled maintenance

Announce your maintenance window and it won't count as downtime, not even in the report.

An SLA report you can enforce

Every month we calculate the real availability of each service, with the detail of every outage. And we do it with rules that hold up in an argument with your provider:

  • Scheduled maintenance is excluded: planned work doesn't count as downtime.
  • Measurement gaps are excluded: if we couldn't measure, we don't count it against you.
  • Slowness is a warning, not downtime.
  • On Professional and Agency, also as a PDF you can send.

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Monthly SLA report with maintenance windows and measurement gaps excluded

Evidence for your ISO 27001 audit

If your company is getting ISO 27001 certified, monitoring is evidence for controls A.8.16 (monitoring activities) and A.5.30 (ICT readiness for business continuity). On Professional you export the period's availability, incidents and causes, organized by control.

Discover TECDEX Compliance →

Plans

Start free. Pay when you need more monitors, shorter intervals or more alert channels.

Free

To get started and never hear it from a customer again.

US$ 0 forever

 

  • 5 websites
  • Every 5 minutes
  • Email alerts
  • 1 status page with "Powered by"

Start free

Basic

For small businesses and freelancers with several sites.

US$ 100 /yr

that's US$ 8.33 a month · or US$ 10 billed monthly

  • 10 monitors
  • Every minute
  • + port, ping, SSL certificate and keyword
  • + Slack, Teams and webhook

Start with Basic

Most popular

Professional

For IT teams, SaaS and e-commerce.

US$ 340 /yr

that's US$ 28.33 a month · or US$ 34 billed monthly

  • 50 monitors
  • Every 30 seconds
  • SLA report as PDF
  • Provider SLAs and ISO 27001 evidence

Start with Professional

Agency Coming soon

For web agencies, hosting providers and MSPs.

US$ 790 /yr

that's US$ 65.83 a month · or US$ 79 billed monthly

  • 150 monitors for 10 clients
  • Every minute
  • 10 status pages with your brand Coming soon
  • PDF report with your brand Coming soon

I want the Agency plan

Managed

For companies that need an enforceable SLA.

from US$ 250 /mo

+ setup · direct contract

  • Custom business checks
  • A person follows up on every incident
  • Monthly report
  • Direct contract with TECDEX

Talk to a specialist

International payments through Paddle. Depending on your country, taxes are included in the price or added at checkout. Prices as of October 29, 2026.

See the full comparison
What each plan includes
What each plan includesFreeBasicProfessionalAgency
Monitors5 (websites only)1050150, for 10 clients
Check intervalEvery 5 minEvery 1 minEvery 30 sEvery 1 min
Check typesWeb (HTTP/S)+ port, ping, SSL certificate, keyword+ APIs, heartbeats and DNS Coming soonSame as Professional
AlertsEmail+ Slack, Teams, webhook+ WhatsApp (add-on) Coming soonSame as Professional
Status pages1, with "Powered by"1, with "Powered by"3, no "Powered by", custom domain Coming soon10, with the agency's brand Coming soon
Monitoring locations112 Coming soon1–2 Coming soon
Users3520—
Data retention3 months12 months12 months12 months
SLA reportIn the portalIn the portal+ PDF+ PDF with the agency's brand Coming soon
Provider SLAs and ISO 27001 evidence——YesYes
Public API60 req/min120 req/min300 req/min300 req/min

Add-ons Coming soon

Add them to your plan when you need them.

Add-onPrice
WhatsApp alertsUS$ 5 per 100 alerts
Extra status pageUS$ 9 a month
Extra monitoring locationUS$ 5 a month
50 extra monitorsUS$ 15 a month
24-month retentionUS$ 5 a month

For agencies: monitor your clients under your brand

One workspace per client, status pages with your logo and SLA reports with your branding, so monitoring becomes part of what you sell.

See the Agency plan

Business transaction monitoring, managed for you

When what matters isn't a page but a transaction: SOAP operations, APIs with credentials, login flows. We set it up, watch it and send you the report.

Talk to a specialist

Frequently asked questions

How often do you check my site?

It depends on the plan: every 5 minutes on Free, every minute on Basic and Agency, and every 30 seconds on Professional.

Where do you check from?

From a monitoring location in Chile, outside your network, the way a customer would see it. A second location for the Professional plan is on its way Coming soon.

Will I get false alarms?

Very few: we open an incident only after 2 consecutive failures, and we tell you it's back once it stays up for 10 minutes.

Can I try it without paying?

Yes. The Free plan is free forever and needs no card: 5 websites checked every 5 minutes.

How do I pay?

Outside Chile you pay by credit or debit card, PayPal or Google Pay through Paddle; Pix in Brazil is coming soon. In Chile you pay in pesos through Flow.

Do you issue Chilean invoices?

Yes. Customers in Chile pay through Flow and receive an electronic invoice from Servicios Tecnológicos TecDex SpA.

What happens if I downgrade?

Monitors over the new limit are paused, not deleted. Upgrade again and they come back on their own.

Can I get a refund?

Yes, within 14 days. See the refund policy for the details.

Does it work as evidence for an ISO 27001 audit?

Yes. On Professional you export the period's availability, incidents and causes, organized by controls A.8.16 and A.5.30.

Can I resell it to my clients?

Yes, with the Agency plan: one workspace per client and your own branding Coming soon. If you want to start earlier, get in touch.

What is the SLA report, and why does it exclude maintenance?

It's the monthly availability calculation for each service. It excludes scheduled maintenance and measurement gaps because they aren't outages: that keeps the number fair and defensible with a provider or a client.

Create your free account in 1 minute

Add your first site and get the first check in a few minutes.

Start free